This Privacy Policy sets out the guidelines for the collection, processing, and use of personal data by TOPSY Entertainment Limited ("the Company" or "we") on our official website ("Website"). By using our website or services, you agree to the terms of this Privacy Policy.

We may update this Privacy Policy from time to time without separate notice. The updated version will be effective immediately upon posting on this page. Your continued use of our website or services constitutes your acceptance of any changes.

If you no longer wish to receive our emails, offers, updates, or other communications, please email us at info@topsy.lol or follow the "unsubscribe" instructions provided in our emails. Please note that certain correspondence regarding your use of the Website cannot be unsubscribed from.

We strictly control the collection, retention, and use of personal information provided by users ("Personal Information"). We will only collect, retain, and use Personal Information for the following purposes:

- Communication: We may contact you via email, telephone, SMS, or postal correspondence to communicate offers and services.
- Provision of Services: We may use Personal Information for direct marketing, customer surveys, sending promotional information, and other services.

Your name and address will be used to send you newsletters and provide you with the latest information.

We may share Personal Information (such as name, age, address, email address, phone number, and order history) with our parent company, subsidiaries, or affiliates for marketing and promotional activities.

The collection, use, and disclosure of Personal Information are based on your voluntary provision, and you agree to our collection, use, and disclosure of such information as described in this Privacy Policy.

We comply with relevant laws and regulations regarding the handling of Personal Information.

We obtain Personal Information through lawful and fair means and notify users of the purpose of use. If we need to use Personal Information beyond the stated purposes, we will inform users and obtain their consent.

We take appropriate measures to protect Personal Information from unauthorized access, tampering, loss, destruction, or leakage. If we outsource the processing of Personal Information to third parties, we conclude necessary contracts and supervise them appropriately.

If you wish to disclose, correct, suspend the use of, or delete your Personal Information, please contact our officer at info@namco.com.hk or use the inquiry form on the Website. We will take appropriate measures after confirming your identity.

We do not disclose Personal Information to third parties except in the following cases:

- With your consent
- When required by law
- When provided to outsourcing contractors under a contract ensuring the information is not used for other purposes
- When ordered by a judicial or administrative agency
- When necessary to detect, prevent, or address fraud, security, or technical issues

You may choose not to disclose Personal Information for certain campaigns or questionnaires, but this may affect your ability to use certain services.

We continuously review and improve our efforts to protect Personal Information.

If you have any questions regarding our Privacy Policy, please contact us at info@topsy.lol or use the inquiry form on the Website.

We are not responsible for the handling of Personal Information on third-party websites linked to our website.

We and our outsourcing contractors may use cookies or other tracking technologies to improve the design of our website. By using our website, you agree to the collection of information or data using cookies.

We do not knowingly request or collect Personal Information from minors under the age of 18 without verifiable parental consent. If we become aware that a minor has submitted Personal Information without parental consent, we will take reasonable measures to delete such information and will not use it, except as required by law.

For inquiries regarding Personal Information, please contact our officer at info@topsy.lol or use the inquiry form on the Website homepage.

For requests regarding the disclosure, notification of use purpose, correction, suspension of use, and deletion of Personal Information, please contact our officer at info@topsy.lol or use the inquiry form on the Website homepage.